Contact Us

If you have any questions or complaints, please contact our Customer Services team on 0345 126 9463 between the hours of 8.00am to 8.00pm Monday to Friday, 9.00am to 5.00pm on Saturday or between the hours of 10.00am to 4.00pm on Sunday. On Bank Holidays opening hours are 9am to 6pm

Alternatively, you can also:

Email us at: and we will aim to respond to your email within 48 hours of receipt.

Write to us by post: Morrisons Cellar Customer Service Department, Wm Morrison Supermarkets PLC, Hilmore House, Gain Lane, Bradford, BD3 7DL.

Our stores

If you have a question about a purchase made in one of our stores, please use our store locator to contact the store directly.

Website technical problems

E-mail us at with details of the problem and we will try to resolve it as quickly as possible. You can contact our Customer Service team during opening hours as above.