HELP - YOUR QUESTIONS ANSWERED

At Morrisons Cellar our friendly team are here to help find the wine that is right for you. You can shop with us at Morrisons Cellar 24 hours a day, 7 days a week.

To help you on your journey of discovery, here you'll find information about our unique taste test and tips on how to use our website, in addition to a number of frequently asked questions.

Delivery and returns

Morrisons Cellar offers free delivery to your home or office. Read all about our delivery and returns service here.

We can deliver your wine to anywhere within the United Kingdom of Great Britain and Northern Ireland. We do not deliver to the Isle of Man, Channel Islands or Republic of Ireland. To find out when your order will arrive click here.

Cookies and privacy

You should know what 'personal data' (i.e. information that relates to you and enables you to be identified) we collect from you and how we use it. This issue is very important to us, so we have set out full details in our privacy policy and cookie policy.

The Taste Test

In wine there are no rights and wrongs. It's just a case of like and dislike. Ever wondered why you enjoy one wine and your friend enjoys another? It's all because we have different amounts of taste buds, some people have loads. We're all different, so the wines we enjoy are different too.

Our taste test consists of just three quick questions which are all based on 80 years of science. How does the taste test work and how will it help you find more wines you'll enjoy? Take the Interactive Taste Test or take a look at the Science Behind The Taste Test to see how we can match you with the right wines for you.

Take the Interactive Taste Test

Science behind the Taste Test

Return to home page

You can always jump to our home page at any point by clicking the Morrisons Cellar logo at the top left-hand side of the website.

Navigation menu

The navigation menu at the top of every page on the website contain all the sections of Morrisons Cellar and by placing your mouse over each heading a drop-down menu will appear. By clicking on any of the links you will be taken to a page displaying products for that section. A left-hand navigation menu will appear within the section which will further help you refine and find the products you are searching for.

Search box

The search box is right at the top of the website. Here you can search for products using the name, or search by using keywords such as countries, regions or grape varieties like shiraz or merlot or by typing in the product stock number.

Discounts and Offers

If you have received a valid discount/offer code that is current, simply add this to the Promo Code box on the checkout page. Only one discount/offer code can be used per order, and cannot be used in conjunction with any other discount/offer code. Discount/offer codes are case sensitive.

Customer Service Opening Times

To get in touch with us just click here to see when and how.

Paying for your order on morrisonscellar.com

You can pay for your order using your Visa Credit or Debit, Switch, Maestro, MasterCard and American Express.

Please ensure that all billing details are correct and that of the card holder (including name) and all shipping details are correct to the recipient (including name).

Is Morrisons Cellar an online only shop?

Morrisons Cellar is part of the Morrisons Family. A selection of our wines is available in our stores. Look out for the ‘Available in store’ logo on the product pages.

Click and Collect

Currently we do not offer a Click and Collect service and we are only able to offer a direct delivery service to your door. A selection of our wines is available in our stores so look out for the 'Available in store' logo on the product pages.

Minimum Purchase

On Morrisons Cellar, you can mix and match your cases in multiples of six.

Delivery Charge

Delivery is Free on all orders selected for our 3 to 5 working day service.Click here to find out when your order will arrive.

Beers, Spirits and Water

We currently sell still, fortified (including sherry and port) and sparkling (including champagne and rose) wine. We do not currently sell beers, spirits and water on morrisonscellar.com and are considering these for inclusion in the future. These are available at your local Morrisons Store, click here to use our Store Locator.

Looking for a particular wine not currently listed on morrisonscellar.com?

We have a vast range of wines. If the wine you are looking for is not currently listed on morrisoncellar.com, we are unable to get it for you. Click here to start exploring our entire range from across the globe.

Vegetarian and vegan wines

We carry vegetarian and vegan wines in our range. Look out for the and symbols on the product pages.

Finding out whether a bottle of wine has a screw cap or cork

On the product page for each individual bottle on morrisoncellar.com, you'll find details about the type of closure for the bottle.

Gift Packaging

Currently morrisoncellar.com does not offer gift packaging, but this service is being considered as a future option.

Glass and ice bin hire for parties

Currently morrisoncellar.com does not offer a hiring service, but this is being considered as a future option. Hire facilities are available at selected Morrisons stores, click here to use our Store Locator.

Including a gift message with my order

Currently morrisoncellar.com does not offer this service, but this is being considered as a future option.

Mixed Cases

At morrisonscellar.com you can select your own bottles to create your own cases of wonderful wine. Mix your own cases can be bought in multiples of 6 bottles. Here are your wine case options:

  • A case of a mix of 6 or 12 of your own choosing
  • Our pre-mixed cases – click here to take your pick.

You can make your own case by adding bottles to your basket, checkout and get free delivery straight to the comfort of your own home or office.